Frequently Asked Questions

Everything you need to know about Herring Shoes

How long does international shipping take?

We offer global shipping via DHL Express. Most international orders arrive within 2-4 business days, depending on your location and customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging. Please ensure shoes are tried on a carpeted surface to avoid marking the soles.

How do I find my correct size?

We provide a comprehensive size guide on each product page comparing UK, US, and EU scales. If you are unsure, our customer service team can provide specific fit advice for different lasts.

Are Herring shoes Goodyear welted?

Yes, the majority of our premium collection features traditional Goodyear welted construction, allowing the shoes to be repaired and resoled for many years of use.

Do you offer a repair service?

We provide a full refurbishment service for our Goodyear welted shoes, where they are sent back to the original factory to be resoled and finished on the original lasts.

Which payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as PayPal and various 'Buy Now, Pay Later' options depending on your region.