Returns & Exchanges

We want you to be completely satisfied with your Herring Shoes purchase, which is why we offer a straightforward 30-day return policy for all unworn items in their original packaging. Whether you need a different size or a full refund, our team is committed to ensuring a seamless experience.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Place the unworn shoes in their original box and secure them within a protective outer shipping carton to prevent damage during transit.

3

Label and Post

Download and print your pre-paid shipping label from the portal, attach it to the parcel, and drop it off at your nearest authorized collection point.

4

Inspection and Refund

Once our quality control team inspects the returned footwear, your refund or exchange will be processed within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing